Privacy Policy

1. Data Controller

ConvertPro ("we," "us," "our") is the data controller responsible for your personal information. You can contact us at:

2. Information We Collect

2.1 Information We Do NOT Actively Collect

• No personal information (name, email, phone, address)
• No user registration or account creation
• No active IP address logging or browser information storage
• No tracking cookies or analytics data
• No conversion history or user profiles
• No social media or third-party integrations

Technical Note: IP addresses and browser data may be temporarily processed by our infrastructure providers (web servers, CDN) for technical and security purposes, but are not stored by us.

2.2 Analytics Data (With Your Consent)

• Usage Patterns: Pages viewed, time spent on site, navigation paths
• Technical Data: Browser type, device type, screen resolution
• Location Data: General geographic location (country/city level)
• IP Anonymization: Your IP address is anonymized before processing
• No Personal Identification: Data cannot be linked to individual users
• Purpose: Improving service quality, understanding user needs

Legal Basis: Your explicit consent (GDPR Art. 6(1)(a)) - you can withdraw consent at any time.

2.3 Data Temporarily Processed

• File Contents: Processed automatically on our servers during conversion
• Converted Files: Temporarily stored to enable download
• Automatic Deletion: All files permanently deleted within seconds after download or 15 minutes if not downloaded

2.4 Payment Information (Future)

• Currently no payment system implemented
• When implemented, payment processing will be handled by third-party providers
• We will not store credit card or payment details

3. How We Use Your Information

3.1 Primary Uses

• Service Delivery: Converting your files between CSV and Excel formats
• Data Protection: Analyzing and protecting against Excel corruption patterns
• Quality Assurance: Ensuring successful conversions and error handling
• Security: Preventing abuse and maintaining system integrity

3.2 Analytics Uses (With Your Consent)

• Service Improvement: Understanding how users interact with our converter
• Performance Monitoring: Identifying slow-loading pages or technical issues
• Feature Development: Planning new features based on user behavior
• Quality Assurance: Measuring conversion success rates and error patterns

3.3 Legal Basis for Processing

• Contract Performance (GDPR Art. 6(1)(b)): Providing file conversion services you've requested
• Consent (GDPR Art. 6(1)(a)): Google Analytics data processing with your explicit opt-in consent
• Legitimate Interest (GDPR Art. 6(1)(f)): Service security, abuse prevention and technical operation
• Legal Compliance: Future tax record keeping for payment transactions

4. Data Retention and Deletion

4.1 Current Data Handling

• File Contents: Deleted within seconds after download or 15 minutes if not downloaded
• No User Database: We do not maintain user accounts or processing history
• No Long-term Storage: No data is stored beyond the immediate processing period
• Automatic Cleanup: Files purged automatically from all systems

4.2 Future Development

• Payment Records: When payment system is implemented, records will be kept for tax compliance (7 years)
• Error Logs: May implement minimal logging for debugging (30 days maximum)

5. Your Rights Under GDPR

Current Status: We do not actively collect or store personal data. However, uploaded files may contain personal information, which is processed temporarily and deleted automatically.

5.1 Your Rights

• Right to Information: This policy explains how your files are processed
• Right to Deletion: Files are automatically deleted within seconds/minutes
• Right to Restrict Processing: Don't upload files you don't want processed
• Right to Data Protection: Files processed securely and deleted immediately

To exercise these rights, contact us at convertpro.app@gmail.com. We will respond within 30 days.

6. Cookies and Tracking

6.1 Essential Cookies

• We use minimal essential cookies for service functionality
• Session cookies for file upload/download process
• Cookie consent preferences stored locally
• Our infrastructure providers (e.g., Cloudflare) may set security cookies

6.2 Analytics Cookies (Optional)

• Opt-in Only: Analytics cookies loaded only after you click "Accept Analytics"
• Purpose: Understanding user behavior, improving service quality
• Data Collected: Page views, time spent, general location (country/city level)
• IP Anonymization: Your IP address is anonymized before processing
• Data Controller: Google LLC - see Google's Privacy Policy
• Retention: Analytics data retained for 26 months
• Opt-out: Decline cookies or use browser's Do Not Track settings

6.3 Infrastructure Cookies

Our service may use cookies set by infrastructure providers (e.g., Cloudflare) to ensure website security and availability. These cookies do not track users and expire quickly.

6.4 Cookie Control

You can control analytics cookies through our consent banner or disable all cookies in your browser settings. Essential cookies are necessary for file processing but analytics cookies are entirely optional.

7. Third-Party Services

7.1 Google Analytics (Optional)

• Service Provider: Google LLC (Data Controller for analytics data)
• Purpose: Website usage analytics, service improvement
• Legal Basis: Your explicit consent (GDPR Art. 6(1)(a))
• Data Shared: Anonymous usage data, anonymized IP addresses
• Privacy Policy: Google Privacy Policy
• Opt-out: Available via cookie consent banner or browser settings

7.2 Infrastructure Services

• Web Hosting: Hetzner (Germany) - EU-based server infrastructure
• Content Delivery: Cloudflare - CDN and security services
• Domain Services: Domain registration and DNS services
• SSL/TLS: Let's Encrypt for secure connections

7.3 Planned Payment Integration

• Payment Processing: Future integration with third-party payment providers
• No Data Storage: We will not store credit card or payment details
• External Processing: Payment data handled directly by payment providers
• GDPR Compliance: Payment providers will be GDPR-compliant

8. Data Security

• Encryption: All data transmission uses HTTPS/TLS
• Server Security: Regular security updates and monitoring
• Access Control: Limited access to processing systems
• Automatic Deletion: Files purged immediately after processing
• No Permanent Storage: File contents are never stored long-term

9. International Transfers

Your file processing is conducted within the European Union:

• Primary servers located in Germany (Hetzner)
• File processing remains within EU jurisdiction
• Full GDPR protection maintained for processing activities
• EU-adequate data protection standards

Future Payment Processing: When we integrate payment providers, payment data may be transferred outside the EU under appropriate safeguards and legal protections.

10. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Current Service Status

11.1 Available Features

• Free CSV to Excel conversion (single files)
• Advanced data protection algorithms
• Automatic file cleanup after download

11.2 Planned Features

• Payment system integration
• Bulk file processing (ZIP uploads)
• Priority processing tiers

11.3 Contact Information

For technical questions about the current service:

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be posted on our website with an updated "Last Modified" date.

13. Contact Us

For questions about this Privacy Policy or our data practices: